Are you ready for the final push to real time payments?
The #1 experts in enabling the New Payments Platform for banking and regulatory partners.
Our Mission
Bringing the best of the payments industry together to deliver real time payments programs with speed and confidence.
Credentials
Real Time Payments
Engaged since March 2018 and still leading change in the bank’s payments platforms. The Program Practice provides delivery managers, business analysts and java engineers to deliver real-time, high volume payments products such as Osko, PayID, PayTo, credit and debit card innovations whilst ensuring scheme compliance.
Institutional NPP Payments at Scale
Advising on the development of the Corporate Cash Management Platform. Since early 2023 we have provided critical business analysis capabilities for a greenfield FIS implementation of NPP and Direct Entry payment rails for the new Corporate Cash Management Platform. We have led NPP/FIS back office integration design and
provided experienc
Advising on the development of the Corporate Cash Management Platform. Since early 2023 we have provided critical business analysis capabilities for a greenfield FIS implementation of NPP and Direct Entry payment rails for the new Corporate Cash Management Platform. We have led NPP/FIS back office integration design and
provided experienced engineering capabilities that built a new microservices platform for event-based ingestion and orchestration of inbound and outbound payments at massive scale.
Pay by PayID
Business analysis, solution design consulting for a successfully delivered PayID bill payment solution.
PayTo
NPPA engaged The Program Practice to lead the development of the PayTo Procedures—the rules governing how the Australian banking industry would operate PayTo, the direct debit
replacement provided by NPP.
New Payments Platform
The New Payments Program (NPP) was centrally managed through a 'Program Management Services Organisation', a capability provided by KPMG. KPMG engaged The Program Practice to chair several Working Groups, most notably the Industry Testing Working Group. This group was
responsible for overseeing the certification process for the entire prog
The New Payments Program (NPP) was centrally managed through a 'Program Management Services Organisation', a capability provided by KPMG. KPMG engaged The Program Practice to chair several Working Groups, most notably the Industry Testing Working Group. This group was
responsible for overseeing the certification process for the entire program, ensuring the integrity of Australia's new account-to-account payments system.
AES Migration
In response to the threat posed by quantum computing, an industry-wide program has been established to elevate encryption standards across every device in the card payments ecosystem. The Program Practice has been engaged to collaborate with industry participants in devising and managing a multi-year certification regime.
NPP basic infrastructure and back-office integration
NPP basic infrastructure and back-office integration
We have integrated FIS into banking back office systems since 2018 working directly with FIS product, software and infrastructure engineering teams. Our work pioneered PayTo (MMS and MPIR products) on cloud infrastructure and we have Australia's deepest insights into the capabilities of PEX/NPP Product, CBIS and POM.
Capabilities
Program Delivery
Business Analysis
Business Analysis
Our leadership style is focussed on Inspiring individuals and influencing disparate silos in organisations to embark on a journey they believe in. We do that through commitment to learning the domain, leading by example, listening and simplifying the complex. Our programs deliver early and often with a strong focus on quality and risk management.
Business Analysis
Business Analysis
Business Analysis
Reduce the learning curve by utilising domain expertise. If the problem is high volume transactions in financial services, it is likely we have the experience to offer valuable solutions fast. We source the best technical business analysts in the industry so that our clients can move quickly.
Engineering
Program Assurance
Program Assurance
High-volume, real-time solutions are what we deliver. Our microservice engineers have been through the learning curve and are ready to ship code. We are particularly cognizant of the easily maintainable, always-on, highly available and scalable requirements of today's real time solutions. We believe that engineers should be responsible for production support and so are invested in quality.
Program Assurance
Program Assurance
Program Assurance
What are the right questions to ask of a program? Decades of experience, learning from the most successful programs and understanding the missteps of others has led to our assurance consultants forming a solid foundations of good judgement and foresight. Many large consultancies justify their fees by reporting innocuous and distracting ‘
What are the right questions to ask of a program? Decades of experience, learning from the most successful programs and understanding the missteps of others has led to our assurance consultants forming a solid foundations of good judgement and foresight. Many large consultancies justify their fees by reporting innocuous and distracting ‘red-flag’ issues. Yet the same consultancies miss the harder to spot risks. Valuable risk identification and mitigation requires real world experience.
About Us
Ross Greenan: Founder and Managing Director
With over two and a half decades of industry experience, I specialise in leading large programs where a technical understanding is essential for identifying and mitigating
critical delivery risks. Our team philosophy is to delivery early, often and with confidence - this is the value-driven approach of The Program Practice.
The long-term commitments and deep client relationships we have fostered are testament to the trust built over multiple successful engagements. By consistently delivering tangible client value we are continually invited back. We keep it that simple.
Company Background
The Program Practice is a Sydney based technology consulting practice specialising in helping the financial services industry deliver large and complex programs of work. We were formed in 2017 to assist KPMG in the delivery of the New Payment Platform for Australia. Since then, we have been committed to delivering innovative financial services products at speed and with high confidence for our tier one clients including Macquarie, Westpac and Australia’s two payment regulators.
Commitments span across retail, business, private wealth, institutional banking, and regulatory sectors. What sets us apart is our domain-specific expertise combined with engineering excellence. Through this, we have accelerated the delivery of multiple high-profile, mission-critical projects with outstanding quality.
We face into Australia’s most important, bleeding edge banking products with a focus on real time, high volume and data rich payment systems. Those systems must have functional integrity, but they also must be stable, scalable, performant, highly available, secure and compliant. We help our clients create platforms that meet those objectives today ahead of the challenges and market opportunities of tomorrow.
Program Practice consultants through commitment, experience and good judgement help financial institutions embrace the latest real time innovations from customer facing channels though the back office to market infrastructure. Priding ourselves at getting it right at the first time of asking and lowering costs of delivery by avoiding redesign and refactoring of code.
Our reputation is such that both Australia’s payment regulators trust us to deliver key aspects of industry programs of national significance including PayTo at AP+ and the AES Migration of credit and debit card national infrastructure at Australian Payments Network (AusPayNet).